This statement supports our commitment to advancing fairness and equality for all customers, staff, contractors, visitors, the public and any others who come into contact with our organisation. As a champion of equality, diversity and human rights, Enigma Energy will act against unlawful conduct prohibited by the Equality Act 2010 and Human Rights Act 1998. We will look beyond our legal obligations, taking into account the wider factors which may have an impact on people’s access to opportunities.

We understand that we need to treat all our customers and staff equally and fairly. As a customer focused organisation, we aim to put our diverse staff and customers at the heart of our work. Equally, we strive to ensure our organisation offers an inclusive and welcoming environment for all staff, in which no one feels disadvantaged.

We rely on the dedication of all our staff, who are expected to take personal responsibility for ensuring fairness and equality in their day-to-day interactions with colleagues, customers and members of the public. We appreciate that it is the daily experience of our customers that matters most, and place them at the heart of what we do. We will continue to support and develop our staff in their individual roles as ambassadors for fairness and equality.